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| Hospitality: A Question Of Attitude | ||||||||||||
| Success in hospitality is dependent on one's skills, knowledge and attitude. It is a unique industry, which makes great demands upon its members, but also affords great rewards. As much as it is a profession, work in the hospitality industry is a lifestyle choice, and inevitably requires appropriate attitudes. This programme explores the attitudes required for success and fulfilment in the world of hospitality. We enter the working environments of four hospitality industry professionals — people who embody the heart and soul of their careers — and talk to them about what they see as the necessary attributes for hospitality success. The programme gives a real 'feel' for the industry, exploring: · the difference between service and servility; · the need for positive workplace attitude; · effective staff and client communication; and · building self-confidence and industry awareness. | ||||||||||||
| Running Time: 19 mins | ||||||||||||
| Age Range: 14 years - Adult | ||||||||||||
| Year of Production: 2001 | ||||||||||||
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| *Price includes non-theatric public performance rights for educational and training purposes, excluding despatch charge & VAT (@17.5% where
applicable) Log in or register to apply for discounted pricing, or apply promotional discount codes at checkout. |
