Ordering Info

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We'd be delighted to help with your resource requirements and have detailed some information that you may find helpful when considering ordering below. If you need any further information or assistance please contact us - we're here to help!


GENERAL

Orders may be placed using the on-line ordering facility of this website. Simply click the 'Add to order' button for each selected product that you wish to order and follow the on-screen instructions. Choose to Order Now (available to U.K./Ireland educational establishments) - items are supplied on an approval basis and invoiced for payment, or Buy Now for payment by credit/debit card.

Alternatively, orders / enquiries may be placed by any of the following methods:-

•  Telephone – 01454 858055

•  Fax – 01454 858056 or 01454 313272

(International): +44 1454 858055

(International): +44 1454 858056 or +44 1454 313272

•  Emailsales@viewtech.co.uk

•  Post (FREEPOST from within the U.K. only)

Viewtech Educational Media
FREEPOST (BS4634)
Bristol
BS37 5ZZ

(International):

Viewtech Educational Media
7-8 Falcons Gate, Dean Road
Yate, Bristol
BS37 5NH
England

A ready-made order form is provided here which may be printed and once completed, returned to us by one of the above methods and/or we are happy to accept your own official purchase order if required.

Our office hours are Monday-Friday 08:30-17:00 (excluding bank holidays) with an answerphone service outside of these hours.


PRICING / USAGE RIGHTS

The prices shown on our website are for product including non-theatric public performance rights for educational and training purposes. i.e. content material may be shown or loaned, for face-to-face presentation within educational establishments or other public / training establishments, or the private home of anyone registered at such establishment, providing that it is to a non-fee paying audience only. It is a violation of copyright law to copy, duplicate, edit, broadcast or otherwise use its content for any reason, or by any means without further written permission from the rights holder. Discounted prices are available for U.K./Ireland educational establishments requiring performance rights limited for use within a single educational establishment site only (including the private home of anyone registered at such establishment). Sign-In or Register here to apply, for discounted prices and other member benefits. All prices shown are exclusive of delivery and VAT and, whilst we will endeavour to maintain for as long as possible, are subject to change.


DIGITAL LICENSING

Additional rights permitting digital storage and delivery of programme material may also be available to U.K./Ireland educational establishments, permitting the purchaser to create and store, either on to a computer hard drive, or on to a local area network storage device for a licensed period of time, a digital copy of a purchased programme for use within the limitations of the public performance rights granted. Please contact us for availability and cost.


'NO RISK' POLICY

All products are available to U.K./Ireland educational establishments on a 'free preview' for 10 days, and may be returned for full credit or exchange if found unsuitable for your requirement. All we ask is that any products not required are returned in an undamaged state, by pre-paid post, with, if possible, a brief note of why you feel the material is unsuitable for your needs.


FORMATS

All programmes supplied on VHS videocassettes are provided in the PAL television standard as used in the U.K. & Ireland. The DVD format offered has identical content to the VHS videocassette version and is purely a transfer of the programme on to DVD-R without any additional chaptering or content unless otherwise specified. If ordering from outside of the U.K. & Ireland please contact us to check availability (some territory restrictions apply) and, if required, for prices of other broadcast standards (NTSC and SECAM) or formats including Beta, U-Matic where available.


COPYRIGHT/DISCLAIMER

Programme material is protected by copyright. It is a violation of copyright law to copy, duplicate, edit, or broadcast its content for any reason, or by any means, without prior written permission from the copyright holder or authorised distributor. If you should wish to perform any of these actions, please contact us immediately so that we can arrange the necessary clearance. Neither the copyright holder, nor authorised distributor, makes any warranties, representations or undertakings about programme content (including, without limitation, the quality, accuracy, completeness or fitness for any particular purpose of such content). Material should be viewed by a trained professional prior to instructional use.


DELIVERY

Orders are normally despatched by post / courier within 3-working days of receipt. For urgent / fixed delivery dates or any special requirements please contact us for availability and costs - order by 1pm and in most cases we can despatch same-day!

Standard delivery costs for postage, packaging and handling are currently as follows:

Units Ordered

U.K.

Ireland

Other EEC

Rest of the World

1

£3.50

£9.00

£13.00

£15.00

2

£5.50

£10.00

£15.00

£18.00

3

£7.50

£11.00

£17.00

£21.00

4

£7.50

£12.00

£19.00

£24.00

5+

£7.50

P.O.A.

P.O.A.

P.O.A.

Prices are subject to VAT (where applicable).

If your order does not arrive within 14-days please contact us.


PAYMENT

If you are ordering on behalf of a local authority establishment or other similarly registered organisation in the U.K. or Ireland, there is no need to send any payment with your order we will simply send an invoice once the goods have been despatched, for settlement under usual terms. Non-local authority establishments and overseas/business customers without prior credit facilities are asked to kindly provide payment at the time of ordering. Please contact us prior to ordering to obtain exact invoice values (pro-forma invoices can be provided if required). U.K.-based customers can pay via all usual methods, including cheque, bank transfer (BACS) and credit/debit/purchasing card.

Customers based outside of the U.K. can also pay by a number of methods, including bank draft, credit transfer and payment card, although please note that additional charges may be applied for payments made in currency other than pounds sterling. Please contact us for an information sheet providing full details of payment procedures for non-U.K. customers.

Purchases by private customers are welcome, for which we would kindly ask for pre-payment by debit or credit card. Please contact us by telephone to place your order and arrange payment, etc.

We look forward to the opportunity of being of service to you!

E.&O.E



Orders can also be placed by phone, email, fax or post. A ready-made order form is provided here which may be printed and once completed, returned to us for processing. We can also accept your own School, College, etc. official purchase order and invoice for payment.


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